FAQ

Legal issues
Software
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Legal issues
Do you provide any guarantees for your software products?

Yes. Our catalogue contains products with licences and certificates from the largest gambling laboratories.

The gaming content is produced using advanced security technologies. Special channels with multilevel encryption protocols are provided for data transmission. Moreover, our company proposes a large selection of security software developed by leading brands.

We guarantee a safe and transparent operation of software and prompt support in case of any technical issues. For detailed counselling and information about software licences, please, contact the managers of our studio.

Is online casino business a legal activity?

Yes, the gambling industry is legalised in many countries. All that is needed for legal and transparent work is the correct judicial formalisation and the purchase of the appropriate permit. Project certification conditions may vary depending on the chosen jurisdiction.

For more details about the nuances of certification in the largest international offshores, please, contact the representatives of our studio.

Useful tip: it is better to place the information about the number and validity period of a gaming licence at the bottom of a website or in a separate thematic section. This way, customers will be able to assure themselves of the legitimacy of your business and the security of the platform.

Who will be the owner of casino slots after signing a contract?

The Win Win Casino studio will remain the sole owner of the software.

After the conclusion of a contract, the operator will get access to all gaming products and services under the closed code scheme. In return, we guarantee and offer professional round-the-clock support, security system monitoring, adding new tools and products at the request of the buyer, as well as other services for ensuring full-fledged work.

If the client has a working gaming platform and a staff of programmers, the terms of cooperation are discussed individually. Please, contact our managers for details.

Who is the owner of the player base?

The customer base is the property of the gaming platform operator. Our tasks include only the protection and storage of information.

If you decide to change the provider, you just need to order the transfer of personal archives to a new server.

All questions about the ownership of the software and the user base are prescribed in the contract. You can get acquainted with its points at any time — just leave a request to our managers.

What steps must be taken to open an online casino?

Here is a phased scheme of working on a gaming project:

  • the registration of an enterprise and obtaining a permit;
  • website creation;
  • search for suppliers and connection of gaming software;
  • the organisation of customer support department;
  • the development and implementation of an advertising campaign.

The Win Win Casino studio will help you with these and other aspects of conducting a gambling business. We will take responsibility for all legal, organisational, and technical issues. All you have to do is to create your client base and receive profits.

Software
Why do you need the demo version of a casino?

Credible organisations, including Win&Win Casino, offer a test version of a ready-made internet system. Operators get free access to the standard business package for a limited period of time. The Win&Win company, for example, allows entrepreneurs to use a casino platform for 10 days.

The demo version of the product is necessary so that the customer can get acquainted with the solution and test all its functions and capabilities. The gained experience is a weighty argument for buying or renting the software.

Typically, operators receive a basic package for testing. Upon completion of the demo mode, businessmen can clearly understand what options they need to add or expand.

What providers are considered partners of Win&Win Casino?

Operators can order a ready-made gaming system with the game content from the world’s leading developers. The Win&Win catalogue includes slots from Gaminator, Igrosoft, Playtech, Champion, Belatra, Duomatic, Casino Technology, and other famous providers.

The gambling platform from Win&Win Casino fully meets the needs of gamblers. The product range includes “one-armed bandits”, table games, keno, bingo, and interactive lotteries. You can also connect slot machines with progressive and one-time jackpots, which are organised on behalf of the development company.

What payment systems can be implemented with the help of Win&Win Casino?

We work with many providers and offer the best payment services in the gambling industry: Visa, MasterCard, Maestro, Qiwi, Webmoney, Neteller, PayAnyWay, Interkassa, etc.

Effective work with the best payment providers guarantees:

  • broad market coverage (including Europe, Asia, and America);
  • high speed of request processing (transfers, replenishments, writing off the funds);
  • access to customisable instruments (limits, commissions, peer-to-peer transactions);
  • simple integration (it is quite simple to connect any top payment system thanks to the API method).

Win&Win customers receive the best performance of a service in the industry and complete protection of their personal data.

Can you provide the assurance of reliability of your product?

The gambling platform from Win&Win Casino, as well as all its structural components, is licensed by prestigious gambling commissions. We use certified software, the quality of which is confirmed by such independent laboratories as iTech Labs, QUINEL, NMI Lab, and others.

The company takes care of the protection of personal data in the process of its collection, processing, transmission, and storage. Our gaming systems comply with the information security policy in accordance with the ISO 27001 international standard.

Win&Win Casino guarantees reliability and smooth operation of the provided solutions.

Is it possible to purchase ready-made online slots?

The catalogue of Win&Win Casino contains more than 500 offers from the world’s leading providers of the game content. From us, you can buy a wide range of classic “one-armed bandits” and new gambling releases.

The product range will appeal to users of different categories: the catalogue contains adventure games, as well as mystical and historical slots with a bright design and interesting gameplay.

Entrepreneurs can purchase ready-made online entertainment separately from the gaming system. This option is suitable for those operators who own already operating websites. The connection process takes place with the use of API technology (application programming interface).

What games is it worth considering?

Win&Win Casino cooperates with trusted providers that offer slots with different plots and gameplay mathematics.

Along with our gambling platform, clients get unlimited access to video slots from Gaminator, Playtech, Igrosoft, Belatra, Champion, and other well-known brands.

Operators can also connect the game content from other providers. The Win&Win team recommends you to pay attention to the quality of visualisation and game mechanics. Cross-platform products that can be launched in all browsers and operating systems without any problems are much sought after.

Order of bussines
How long does it take to launch an online casino after purchasing the necessary software?

Dates and times of the project launch depend on the wishes of a customer and the country where an online casino will be opened. If an operator chooses a standard package of services, the development and customisation of the product will take about 3 months.

The launch time can be significantly reduced if a businessman has already obtained a gambling licence. In this case, it is much easier to integrate payment components and set up the “online casino ― server” interconnection. Obviously, the creation of a custom-designed product will take more time.

Whichever type of cooperation clients choose, Win&Win Casino guarantees the fastest possible launch of a gambling resource with optimisation of time and financial costs.

Do you provide any post-launch support?

The Win&Win team takes care of all the nuances associated with the technical support of already operating gaming sites.

We are responsible for:

  • timely updates of the system to the latest version;
  • instant failure troubleshooting;
  • periodic testing of the casino website.

Operators of online gambling establishments do not have to worry about any nuances of work since we can promptly solve problems of any degree of complexity.

Clients can also order professional consulting. We offer legal, marketing, and accounting services for projects, releasing businessmen from complex work and daily routine.

What are the advantages of the Win&Win affiliate program?

Operators can join the company's affiliate network and start earning money with Win&Win. Clients receive a fixed percentage of sales and a set of flexible tools for personalising the product.

Win&Win Casino provides a fully packaged technical basis, which includes an interactive user interface, different operation modes (full-screen, replenishment of terminals, entering PIN codes), and adaptive settings (denomination, manageable jackpots, and return percentage).

If you decide in favour of such cooperation, Win&Win will undertake technical and legal support.

Do you provide post-launch marketing support?

Usually, it is the operator’s responsibility ― to build traffic. However, we can be engaged in the quick promotion and popularisation of a new gambling brand using several modern methods and tools.

To fuel the growth of online traffic, our experts will use SEO marketing, affiliate programs, SMM promotion, etc.

The accurate segmentation of the internet audience with the selection of specific target groups will also help you to reach the desired result. It is worth working with such categories of users in order to successfully promote a gambling platform.

Marketing support of projects is paid according to a separate rate. You can find out about the cost of the service by contacting our manager.

Still have questions? Ask an expert
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