Our Guarantees
Our company is your reliable and time-tested business partner.
We monitor the quality of the services provided, the security of iGaming projects, and the protection of confidential data. Our employees solve technical problems of any complexity promptly. They consult clients on licensing, certification, and marketing issues.
Product and Service Guarantee
The company supplies certified software. Independent experts tested the built-in random number generator, bonus program, data channels, and other program components.
Particular attention is paid to supporting responsible gaming. For this, the following tools are used:
- options for verifying gamers;
- functions for identifying the age and country of entry to a gambling site;
- mechanisms for checking visitors with lists of clients with signs of gambling addiction.
Gaming platforms and content are certified in prestigious laboratories:
- QUINEL. The international company provides information support for the gambling business. It also conducts vulnerability assessment tests following ISO 27001 and PCI DSS standards.
- Gaming Laboratories International. This independent bureau has developed a series of protocols for testing and certifying software. For the betting field, the GLI-19 document (The Standard for Betting on Events) is used. For the gambling industry, GLI-11 (Casino Gaming Devices) is applied.
- BMM Testlabs. The laboratory checks the security of gaming platforms, studios with live dealers, and random number generators.
Our company also supplies software verified by experts from Gaming Associates, QA Lab, eCOGRA, and other certification authorities.
Security Guarantee of Our Casinos
The gambling industry is exposed to risks more than other economic sectors. These are theft of confidential information, multi-accounting, illegal distribution of bonuses, cyberattacks, and other actions of intruders.
Our company implements security mechanisms at the stage of iGaming project development. Thanks to this, a ready-made online casino is protected from hacks, technical failures, loss of players’ data, and other unfavourable situations.
We use the following mechanisms to guarantee security:
- the creation of database backup copies and their placement in the cloud storage;
- the control of bonus distribution;
- prompt verification of site visitors;
- risk management of transfers;
- the monitoring of a gambling site’s perimeter;
- the control over chargebacks;
- periodic change of access passwords.
Instant Technical Support Guarantee
Our firm provides round-the-clock assistance to customers. An operator can get detailed consultation on any issue related to the management of a casino business.
Most often, entrepreneurs are interested in setting up new payment channels, launching seasonal promotions and tournaments, adding games from licensed providers, etc.
Customer support specialists monitor the prompt updating of the gambling platform, fixing bugs, creating backup copies, and archiving documents.
Guaranteed Confidentiality of Customer Information
Our company ensures full protection of operator and player data. We are responsible for the safe storage of the customer base. If necessary, an entrepreneur can transfer it to a new service.
Confidential information is transmitted over SSL-encrypted channels. It is kept in secure cloud storage. The servers are protected from technical failures, illegal actions of personnel, and natural disasters.
