Author: Ivan Mostovoy
UpdatedHigh speed, safety, and convenience of transfers are what modern users value most. Therefore, it is essential for entrepreneurs to set up exchange operations on their websites to avoid misunderstandings and criticism from customers in the future.
They are a so-called intermediary between business owners and their clients. On entertainment portals, such a solution performs various tasks but its main function is fast and secure funds withdrawal.
Reasons why it is important to pay out winnings promptly:
The stable work of the payment service has a positive effect on the image of iGaming startups.
Users rarely leave good reviews about online resources but if something slightly uncomfortable happens, they quickly post angry comments. It will negatively affect the portal’s reputation.
Entrepreneurs must monitor the provided settlement methods, instantly respond to clients, and quickly solve their problems.
Let us see how the financial policy of industry companies can be improved.
It combines many solutions and adds a convenient UX interface. Thanks to it, players can always choose the best-suited option to receive rewards as soon as possible.
Each client or group of gamblers has their habits. Some people like bank transfers while others trust only a proven eWallet system. It is very difficult to independently take into account all these requests, so distributors should better install a reliable aggregator.
Which settlement methods are preferred by users:
A high-quality gateway almost always integrates such eWallet systems as Neteller, Skrill, PayPal, Visa/MasterCard, etc. Each player chooses what is more comfortable for them. The audience usually pays attention to the transaction speed, commission level, and other aspects.
Installation of an aggregator is also beneficial for operators. It allows them to save time and money on conducting market research and signing agreements with payment providers. It is much easier and faster to connect a specialised solution, which already contains all popular offers.
The speed of transferring funds does not always depend on casino owners. Often, financial institutions run additional checks and that is why it takes more time for money to be credited to the account.
In almost all European countries, authorities oblige banks and entrepreneurs to scan payments that exceed €2,500. A similar practice exists in Romania, Croatia, Germany, and other jurisdictions. Transactions are checked for compliance with AML and FATF rules, which are aimed at fighting against money laundering and terrorism financing.
The scan is only applied to large sums. It is therefore logical that the payment of a jackpot, for example, will take longer compared to the transfer of a standard winning of €50 or €100.
The main characteristics of blockchain operations include:
The key advantage of this option is its high speed. Money is instantly credited to a BTC wallet, bypassing numerous intermediaries and extra checks.
The provision of crypto payments will attract new clients to online casinos and increase the loyalty of regular customers. Besides, they are considered the safest. User funds are reliably protected using advanced cryptography algorithms. No fraudster will be able to break the encryption and steal personal details.
It is better to have a separate section on a casino website for the rules of a financial system’s work. It describes the procedure for placing bets and withdrawing prizes, as well as the maximum waiting time, verification requirements, and other nuances.
The most frequently asked questions from gamblers should be duplicated in the FAQ unit. Moreover, it is necessary to allocate 1 or 2 technical support managers who will monitor payments and client’s questions. All this will allow operators to quickly solve all problems and avoid receiving negative reviews.
The issue of cashing out bonuses deserves special attention. Very often, incentives are granted based on wagering requirements. To withdraw such rewards, players need to make several extra bets.
To spin the reels in slots and cash out prizes, people should confirm their identity.
It can be done by performing the following actions:
The key task of the procedure is to make sure that there is a real person on the other side of the screen and not a fraudster. It is also important for entrepreneurs to check that a gambler is an adult and whether they are located in a country where entertainment for money is legal.
Most often, verification is launched after registration at a casino. Therefore, all steps must be completed before the first deposit is made.
On many platforms, the process starts only at the moment when the winnings are transferred so it may take more time.
Operators must inform their clients about the need to confirm their identity and warn that without this, they will not be able to get their rewards.
Key features of payment options:
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